Meet the Team


Steve Collett – Managing Director

Having a passion for achieving positive claim and premium results is what drives Steve and what provides our clients with the best opportunity for better results. He gets genuinely excited, to the humour of some, about the opportunities and real improvements that can be achieved by employers through the assistance he and the team at NewCare can provide. Steve will enlighten you, challenge you and eliminate any frustration you may have with your current program.

Twenty-five plus years of experience; half of which has been spent running NewCare, will ensure all opportunities and options that are available to you are explored and exhausted.


Julia Zuber – Workplace Health & Safety Manager

Julia has previously worked in several different roles helping employers to meet their return to work obligations from different perspectives since 1999. Having seen too many incidents that were entirely preventable, Julia went and studied her diploma in Workplace Health and Safety at RMIT. While she’s still involved in managing claims, her current passion is the prevention of injuries and claims – but hey she’s a woman and is entitled to change her mind every 10 minutes (this final statement was not written or endorsed by NewCare Group, but who are we to argue?).

Julia has high expectations of what can be achieved by employers from both a claims/injury management perspective and safety perspective. She will drive you and your staff to achieve the same expectations; resulting in great outcomes.




Nadia Zampaglione – Claims Manager

Nadia has worked in both the insured and self-insured environment prior to joining NewCare in May 2018.  Our clients benefit from her enthusiasm and passion for injury management and return to work and she lives our philosophy of doing whatever it takes to achieve a positive outcome for all.  Her ability to engage and establish rapport with all stakeholders is a key strength and some of the results she has achieved are truly remarkable.

Nadia provides our clients with a level of support and expertise that is not available anywhere else.  She is creative, innovative and focussed on what we are all about; what WorkCover is all about, getting people back to work…